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Tips for Clients

Booking Habits That Respect Your Time — and Theirs

Great beauty experiences start before the appointment. These tips help create smooth, respectful bookings that professionals appreciate—and that lead to better results for you.


Book With Intention

Choose services carefully and review descriptions before booking. Clear selections help professionals prepare properly and deliver the best results.


Communicate Early

If you have questions, inspiration photos, or special requests, share them before your appointment. Early communication sets expectations and avoids last-minute confusion.


Respect Cancellation Windows

Professionals reserve time specifically for you. If plans change, cancel or reschedule as early as possible to avoid penalties and to respect their livelihood.


Arrive On Time

Punctuality matters. Late arrivals may result in shortened services, additional fees, or cancellation—especially when schedules are tight.


Be Honest About Hair, Skin, or Nail History

Disclose prior treatments, sensitivities, or conditions in advance. Transparency helps professionals work safely and deliver better outcomes.


Understand That Results Are Collaborative

Professionals bring skill and expertise, but outcomes depend on hair type, condition, and maintenance. Trust the process and communicate openly.


Avoid Last-Minute Changes

Changing services at the appointment may not be possible and can disrupt scheduling. Book what you need—and ask ahead if you’re unsure.


Leave Feedback Thoughtfully

If you loved your experience, say so. Reviews help professionals grow. If something didn’t meet expectations, address it respectfully and directly when possible.


Respect the Professional’s Space

Courtesy, professionalism, and clear boundaries help create a comfortable experience for everyone.


Good Habits = Better Experiences

When clients book responsibly, professionals can do their best work—and everyone benefits.